Refund policy
Refund Policy
Refund Policy
At Salt & Sol Bikini Co., we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
Return Eligibility
To be eligible for a return:
- The item must be unused, unworn, unwashed, and in its original condition.
- All original tags and packaging must remain attached.
- You must provide proof of purchase or your order number.
- Swimwear must have the original hygiene protection strip intact.
For hygiene reasons, swimwear that has been worn, washed, or returned without the original hygiene liner cannot be accepted.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Personalized or customized items
- Items that show signs of wear, washing, damage, stains, or alteration
- Swimwear with removed or damaged hygiene protection
How to Start a Return
To request a return, please contact us at:
Email: 68toque.barcode@icloud.com
Please include your order number and the reason for your return.
Returns sent without prior authorization may not be accepted.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service when returning an item.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If you receive an incorrect, damaged, or defective item, contact us as soon as possible and provide your order number along with clear photos of the issue.
We will review the request and provide an appropriate solution.
Exchanges
The fastest way to exchange an item is to return the original item and place a new order once the return is approved.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow your bank or payment provider additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved, please contact us at: